Air travel is getting even more unpleasant
News from MarketWatch:

One might assume that with all the competition, airlines would be stepping up their game to woo weary travelers.

They’re not. Or if they are, it’s not working. In fact, according to the longest-running study on airline performance, it’s getting worse.

More delays, more lost luggage, and, of course, more complaints. Passengers probably don’t need a bunch of statistics to tell them that, but here they are anyway.

The study, conducted by a Wichita State professor and the dean of Embry-Riddle’s College of Aviation, found the percentage of on-time flights fell to 76.2% in 2014 from 78.4% a year earlier. What’s more, the number of lost bags rose 13% and bumped passengers increased by 3%.

It’s no wonder that consumer complaints jumped 22%.

Not every airline took a hit in the ratings, though. Hawaiian Airlines HA…………… continues on MarketWatch

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Air Travel Quality in Downward Spiral
News from Christian Broadcasting Network:

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It appears the quality of U.S. air travel is getting worse, according to a new airline business tracking report by a pair of university researchers.

The report says more flights are late, more bags are getting lost, and customers are lodging more complaints.

On-time arrival fell to 76 percent last year from 78 percent in 2013. The rate of lost, stolen, or delayed bags rose 13 percent.

On-time performance also fell and complaint rates rose at American, United, Delta, and Southwest.

…………… continues on Christian Broadcasting Network
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